Justin is contracted to a museum and during the past 12 months has been involved in several major incidents. A serious assault occurred outside the premises with a group of males attacking a lone man. Justin intervened and managed to get the man into the museum for safety during which time he was struck across the head with a plank of wood. He also helped to save the life of a visitor who suffered a heart attack and stopped breathing by administering CPR and using a defibrillator. By the time the paramedics arrived, he had a weak pulse and made a full recovery. Justin has also been threatened with violence by a group of youths who have targeted the museum with anti-social behaviour, however, he has maintained a professional approach and remained undeterred by the threats and assaults he has received.