Ian McArthur - Managing Director
1 Northburn Road, Coatbridge, North Lanarkshire. ML2 2HY
Palmaris Services Ltd has been delivering Facility Services to the Scottish marketplace for over 25 years where it has built a strong reputation for delivering high quality services.
In 2001, we were acquired by Paterson Quarries Ltd allowing the company to operate from a strong financial platform. This has allowed for significant investment programmes to position Palmaris competitively within its marketplace. Today, Palmaris has built an extensive client list across all markets where facility services are required.
We pride ourselves on our customer relations and have achieved over the last 5 years a client retention rate of over 98%. The company has been operating for over 25 years and has established an enviable reputation within the industry for providing the very highest quality service to a varied customer base in Law Enforcement, Distribution, Manufacturing, Utilities Infrastructure, Retail, Public Sector, Industry and Commerce.
Palmaris Security understands that the need for security in the modern world is something which affects every single business, but also understands that every client must be provided with a solution which exactly matches their specific business needs.
Our client’s security has always been a top priority at Palmaris Services and this is reflected in our core manned security and electronic security services. But many don’t know that we actually have our own ARC (Alarm Receiving Centre) called the Palmaris ARC where we keep a close eye on land and premises for our clients.
Manned 365 days a year, 24/7, the staff at the Palmaris ARC are the first to know if a fire or security alarm is activated on your premises and are therefore in a great position to act quickly. We can contact your assigned key holder, or if appropriate alert the correct authorities so they can act. Many other security service firms do not have their own alarm receiving centre, so we find this adds an extra layer of assurance and confidence for our customers, who know that we are doing all we can to look after their safety and security.
At Palmaris, customer service has always been a priority for us and one of the things we have learned over time is that every customer is unique in terms of their specific needs and requirements. This means that it’s increasingly important for us to offer a bespoke service to clients, only offering products and services based on their individual needs, problems and budget. We are therefore delighted to tell you about the Palmaris ‘Best Fit Guarantee.’ It’s led by one of our founding principles, to be guided by what customers need, and is designed to assure our customers that we are dedicated to offering them a bespoke and considered service.
Scotland and North West.
Manned Guarding, Mobile Patrols, Keyholding and Response, CCTV Remote Monitoring, Intruder & Fire Alarm Monitoring, Electronic Security Installation & Maintenance, Lone worker safety systems, Access Control, ANPR Systems, Security Training.